Training for every step of the citizen developer journey
Our catalog spans Microsoft Power Platform, Dynamics 365, and Business Analysis. Every course is hands-on and outcome-focused, from your first introduction to Citizen Development through to the Power Platform Solution Architect path.
Pick a course by level: Beginner, Intermediate, or Expert. Each one maps to real skills you can apply on the job and, where relevant, to a Microsoft certification.
Power Platform
PL-900T00: Microsoft Power Platform Fundamentals
Beginner. 14 lessons. 16 hours. Learn the business value and product capabilities of Microsoft Power Platform.
You will describe the Power Platform components (Power Apps, Power BI, Power Automate, Common Data Service, Connectors, and AI Builder), explain cross-cloud scenarios across Microsoft 365, Dynamics 365, Azure, and third-party services, identify the business value of each component, and implement simple solutions with Power Automate, Power BI, and Power Apps.
Get enrolledPL-100T00-A: Microsoft Power Platform App Maker
Beginner. 6 lessons. 26 hours. This course teaches you how to build apps with the Power Platform, with no professional development background required.
You will design apps and automate workflows, create apps and automate workflows, analyze and visualize data in the context of an app or automated workflow, and implement and manage apps and automated workflows.
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PL-200T00: Microsoft Power Platform Functional Consultant
Intermediate. 29 lessons. 40 hours. Microsoft Power Platform empowers organizations to automate business processes and develop solutions that solve real challenges.
You will work with an organization to gather requirements and implement Power Platform solutions, build model-driven, canvas, and portal apps, create Power Automate flows, design a simple chatbot using Power Virtual Agents, and analyze data using Power BI visualizations and dashboards.
Get enrolledPL-400T00-A: Microsoft Power Platform Developer
Expert. 47 lessons. 40 hours. The Power Platform helps organizations optimize their operations by improving, automating, and streamlining business processes.
You will create a technical design, configure Common Data Service, create and configure Power Apps, configure business process automation, extend the user experience, extend the platform, and develop integrations.
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PL-600T00: Power Platform Solution Architect
Expert. 67 lessons. 32 hours. The Solution Architect is responsible for the successful design and implementation of Power Platform solutions.
You will understand what it takes to become a Solution Architect, discover customer needs, propose a solution, work with requirements, and perform fit-gap analysis.
Get enrolledPower Automate and Citizen Development
Power Automate Training: Automate Your Business Processes
Intermediate. 24 lessons. 40 hours. A comprehensive course in automating business processes without the need for coding.
You will understand the core features and capabilities of Power Automate, create and manage efficient automated workflows tailored to your processes, integrate Power Automate with Microsoft applications such as Excel, SharePoint, and Dynamics 365, optimize your workflows with advanced methods, and master error handling and complex expressions for reliable automation.
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Introduction to Citizen Development with Microsoft Power Platform
Beginner. 16 lessons. 2 hours. A short, demo-led introduction for anyone new to Citizen Development and the Power Platform.
You will get an introduction to Citizen Development, an introduction to the Microsoft Power Platform, and a Q&A on Citizen Development.
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MB-910T00: Dynamics 365 Fundamentals (CRM)
Beginner. 19 lessons. 16 hours. Describe the capabilities of Dynamics 365 Marketing, Sales, Customer Service, Field Service, and Project Operations (CRM).
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MB-230T01-A: Dynamics 365 Customer Service
Intermediate. 36 lessons. 24 hours. Install and configure the customer service app, identify common customer service scenarios, and complete a case resolution process.
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MB-210T01: Dynamics 365 Sales
Intermediate. 11 lessons. 8 hours. Install and configure the application, identify common sales scenarios, and complete a sales cycle.
Get enrolledMicrosoft Certified Partner
We are a Microsoft Learning Partner. Our classes use official Microsoft courseware and are delivered by Microsoft Certified Trainers, so the skills you build here map directly to recognized certification paths.
For Students
Explore education and career opportunities for citizen developers, from fundamentals to solution architect.
Explore programsFor Organizations
Learn how your organization can benefit from Citizen Development and the Microsoft Power Platform.
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